The Connector Hub
A centralized Notion workspace that eliminated cross-department bottlenecks at a remote-first company
Advekit makes therapy more accessible by taking insurance off people's plates. They match clients with therapists and manage all the billing, so people can focus on their mental health instead of fighting with their insurance company.
The Problem
As a remote-first company, we faced significant bottlenecks between departments. Teams were dependent on Slack responses that could take days, with Customer Success and Billing impacted the most—delays that then rippled out to engineering and product.
We needed client information accessible in real time: trackable, editable, and visible to all departments so everyone could work from the same data.
What I Built
I spotted the inefficiency and pitched a solution to my manager, who gave me the go-ahead to build it out during my spare time.
The Notion workspace centralized the information teams were constantly requesting from each other:
The Impact
Customer support messages started getting resolved within a day. Billing could access the information they needed independently, without waiting on my team.
The cross-department Slack back-and-forth that used to consume hours each day was eliminated. Teams could move faster when they weren't blocked waiting for data, leading to measurable improvements in client retention and sales revenue.